- Staff may need to remember each follow-up and send it manually.
- Customers may miss important dates or updates.
- Repeated calls can take time away from serving customers.
Business reminders through SMS and WhatsApp
Keep customers in the loop with useful messages and reminders, planned around your business.
Customer messaging
Follow-ups do not have to rely on memory
A missed renewal or an unread update can mean extra calls and repeat questions. SMS and WhatsApp services give businesses another way to stay in touch.
SunriseOne provides SMS and WhatsApp services for businesses. We can discuss the message types, timing and workflow you need, including reminders for invoices, appointments or membership dates where appropriate.
Tell Us What You Need
Illustrative preview
A look at how it could work
Sample screens only. The actual software can be customized to your requirements.
SunriseOne workspace
Customer reminders
MessagesSample
RemindersSample
RepliesSample
Example message schedule
Invoice follow-upSMS · Sample textPlanned
Appointment reminderWhatsApp · SamplePlanned
Membership updateSMS · Sample textDraft
SunriseOne Sample
A business reminder
Sample only: “A friendly reminder from your local business.”
Open message
Manual follow-ups and planned reminders
A simple look at why businesses choose a messaging workflow.
- Plan relevant reminders through SMS or WhatsApp.
- Choose message timing and wording to suit your customers.
- Keep customer communication organized around your agreed workflow.
Messaging that feels useful
Keep messages clear and relevant, and decide what should be sent and when.
SMS messaging
Send concise business updates through SMS.
WhatsApp messaging
Use WhatsApp to share suitable updates and reminders.
Planned follow-ups
Discuss a reminder schedule that fits your business process.
A good place to start
Talk to SunriseOne Need customer reminders?
Tell us what updates your customers need and we can discuss an SMS or WhatsApp setup.